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Privacy and Cookie Policy
GourmetDash.com (referred to as "GourmetDash", "we", "us", or "our") is committed to respecting your privacy and recognizing your need for appropriate protection and management of your personal information. This Privacy and Cookie Policy explains what information we collect from you, how we use it, and your rights regarding your information. Your privacy is extremely important to us.
By using our website (the "Site") or sharing your personal information with us, you are accepting and consenting to the practices described in this Privacy and Cookie Policy. Gourmet Dash will not sell, share, or rent your personal information to third parties in ways different from what is disclosed in this statement.
1. Information We Collect
We may collect the following types of information from you:
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Personal Data You Provide Voluntarily: This includes information you provide when using features of our Site, such as during registration, account creation, or when making a purchase. This may include:
- Your name, billing address, shipping address, email address, and telephone number.
- Financial information, such as credit card numbers or other payment details (processed by our secure payment gateway).
- Information you provide when participating in surveys, polls, or when communicating with our webmaster or customer service team.
- Any other information you voluntarily submit through our Site.
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Information Collected Automatically: When you visit our Site, we may automatically collect certain information, including:
- Your Internet domain address.
- Electronic markers and identifiers (e.g., browser type, operating system, device information).
- Information about your browsing activity on our Site, such as pages visited, links clicked, and the duration of your visit.
- Usage data from your mobile phone or other device used to access our Site, including location data (if you have enabled location services).
- Your IP address, which we may use to analyze trends, administer the Site, track your movement on the Site, and gather broad demographic information for aggregate use. IP addresses are generally not linked to personally identifiable information.
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Information from Third Parties: We may receive information about you from third parties, such as:
- Our payment processors to confirm payment for your orders.
- Shipping carriers to provide tracking information and delivery updates.
- Marketing partners (only with your consent, where required by law).
2. How We Use Your Information
We use the information we collect, including personal data, for various internal purposes, including:
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Order Processing and Fulfillment:
- To keep track of the products in your shopping cart and saved for later list.
- To process and fulfill your orders, including arranging shipping and delivery.
- To provide services to you at your request.
- To communicate with you about your orders, including order confirmations, shipping updates, and issue resolution.
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Account Management:
- To create and manage your account on our Site.
- To personalize your experience on our Site.
- To allow you to review and update your account information.
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Customer Service and Support:
- To respond to your inquiries, requests, and feedback.
- To provide technical support.
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Marketing and Promotions (with your consent where required):
- To inform you of new products, services, offers, and information about GourmetDash.
- To send you newsletters and promotional emails.
- To personalize marketing communications based on your interests and purchase history.
- To administer contests, sweepstakes, and promotions in which you participate.
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Website Improvement and Analytics:
- To analyze trends and statistics related to Site usage.
- To monitor and improve the functionality and performance of our Site.
- To understand how users interact with our Site and optimize the user experience.
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Security and Fraud Prevention:
- To protect our Site and users from fraud, security breaches, and other harmful activity.
- To verify your identity.
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Legal Compliance:
- To comply with applicable laws, regulations, and legal processes.
- To enforce our Terms and Conditions.
3. Sharing Your Information with Third Parties
We may share your personal information with the following categories of third parties for the purposes described below:
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Service Providers: We use third-party service providers to perform various functions on our behalf, such as:
- Payment processing (e.g., PayPal). These providers handle your payment information securely and are contractually obligated not to use your personal data for secondary purposes.
- Shipping and delivery (e.g., FedEx). We share necessary shipping information to fulfill your orders. These providers are also contractually obligated not to use your personal data for secondary purposes.
- Email marketing and communication services.
- Website analytics (e.g., Google Analytics).
- Advertising and marketing services.
- Customer support services.
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Business Partners: From time to time, we may partner with trusted third parties whose privacy practices are consistent with ours. In such cases, we might share or cross-reference information, including contact information, to enable them to contact you regarding products and services that may be of interest to you (only with your consent where legally required).
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Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
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Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or other third party involved.
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With Your Consent: We may share your personal information with other third parties with your explicit consent.
4. Cookies and Similar Technologies
Our Site uses "cookies" and similar technologies (such as pixel tags and web beacons) to collect information about your browsing activities.
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What are Cookies? Cookies are small data files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about you, such as your login details, preferences, and browsing history.
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Types of Cookies We Use:
- Session ID Cookies: These cookies are temporary and expire when you close your browser. They are used to maintain your session and track your activity during your visit to our Site (e.g., to keep track of items in your shopping cart).
- Persistent Cookies: These cookies remain on your device for a longer period or until you manually delete them. They are used to remember your preferences and login information for future visits, making it easier for you to log in.
- First-Party Cookies: These cookies are set by our Site.
- Third-Party Cookies: These cookies are set by third-party domains. We may use third-party cookies for analytics (e.g., Google Analytics) and advertising purposes.
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How We Use Cookies:
- Essential Cookies: These cookies are necessary for the basic functioning of our Site and enable you to use its features (e.g., adding items to your cart, proceeding to checkout).
- Performance/Analytics Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often and if you encounter any errors. This information helps us improve the performance and usability of our Site (e.g., Google Analytics).
- Functionality Cookies: These cookies allow our Site to remember your preferences (e.g., language, region) and provide enhanced features.
- Advertising/Targeting Cookies: These cookies are used to deliver advertisements that are relevant to your interests based on your browsing activity on our Site and other websites. We may use third-party service providers to serve ads and collect anonymous information through pixel tags or cookies for this purpose.
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Your Cookie Choices: You can generally control and manage cookies through your browser settings. You can typically set your browser to:
- Accept all cookies.
- Reject all cookies.
- Notify you when a cookie is being sent, giving you the choice to accept or reject it.
Please note that if you choose to disable or reject cookies, certain features of our Site may not function properly or may not be available to you.
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Google Analytics: We use Google Analytics to collect usage data, analyze how users use our Site, and provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
5. Security of Your Information
GourmetDash has implemented reasonable physical, electronic, and procedural safeguards and security measures to protect the personal data collected through our Site. This includes compliance with related U.S. federal regulations and may include the use of industry-standard Secure Socket Layer (SSL) encryption to prevent any loss, misuse, unauthorized access, disclosure, or modification of your personal information.
However, please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you do so at your own risk.
6. International Users
Please note that our Site is hosted on servers in the United States of America. We currently do not ship our products outside of the United States of America. If you are a customer, user, or visitor from a country outside the United States, you are deemed to consent to the transfer of your personal data you disclose and submit from your country of residence or from which you access the Site to the United States of America. The data protection laws in the United States may differ from those of your country of residence.
7. Your Rights Regarding Your Information
You have certain rights regarding your personal information, which may vary depending on your location and applicable laws. These rights may include:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information under certain circumstances.
- Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction of Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.
- Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
8. Updating Your Information and Preferences
You can review, update, correct, or change the personal data you have provided to us at any time. You can also choose to no longer receive marketing communications from GourmetDash. You can typically manage your information and communication preferences through the "My Account" pages on our Site. Alternatively, you can email us at gourmetdashcsr@gfifoods.com.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making changes to your personally identifiable information.
9. How Long We Store Your Information
Unless you request deletion of your information in accordance with this Privacy Policy, we will retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to the extent necessary to comply with applicable laws, resolve disputes, or enforce our contractual rights. If you wish to cancel your account or request that we no longer use your information, please email us at gourmetdashcsr@gfifoods.com.
10. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
11. Links to Other Websites
Our Site may contain links to other websites that are not owned or controlled by GourmetDash. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to review the privacy policies of any website you visit.
12. Updates to this Privacy and Cookie Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our Site after the posting of any changes constitutes your acceptance of those changes.
13. Contact Us
If you have any questions about this Privacy and Cookie Policy or our privacy practices, please contact us:
- Email: gourmetdashcsr@gfifoods.com
- Mail: Gourmetdash.com, 3370 Panthersville Rd., Decatur, GA 30034
Last Updated: 4/14/2025
GourmetDash.com is committed to respect your privacy and recognizing your need for appropriate protection and management of contact information (information by which you can be contacted or personally identified, such as your name, billing and shipping address, email address, telephone number etc.). We understand that the protection of privacy is a concern to many of our customers and therefore the privacy of our customers is extremely important to all of us at GourmetDash.com. The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information and the choices you have regarding our use of and your ability to review, correct and opt out of our use of the information. By using our website or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy. GourmetDash.com will NOT sell, share or rent your personal information to third parties in ways different from what is disclosed in this statement.
Collection of your information:
GourmetDash.com may collect the following information in order to facilitate the delivery of emails or the fulfillment of an order:
personal data given voluntarily while using a feature of our website; for example, during a registration process or purchase, including name, address, phone number, e-mail address; and financial information, such as credit card number;
information collected as a result of voluntary participation in a survey or poll, or when communicating with our webmaster or customer service team members;
information collected automatically when visitors visit our website.
We use the information, including personal data, you provide, for internal purposes such as:
to keep track the products in your shopping cart
to keep track the products in your saved for later list
to provide services to you at your request
to inform you about any changes in your order
analyzing trends and statistics
order history and status
order confirmation and tracking
informing you of new products, services, offers and information about GourmetDash.com
In general, you can visit our website without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us, other electronic markers and identifiers and other information about our site. We may analyze this data for preferences, trends, site usage statistics and to recognize you. We may also receive usage data from your mobile phone or other device you use to access our website, including location data, which we may also combine with other information. GourmetDash.com may also collect your IP address to analyze trends and customer interests as well as to administer the site, track your site movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personal data. We may use third-party service providers to serve ads and/or collect certain anonymous information when you visit our Web site. These third-party service providers may use non-personal data (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, but not your name, address, email address or telephone number) about your visits to our (and other) website in order to provide advertisements about goods and services likely to be of interest to you. This information is collected through the use of pixel tags or cookies.
GourmetDash.com uses FedEx to ship orders directly, Authorize.net (our credit card processing/payment gateway company) to authorize and clear credit card information which is not shared with any other company and PayPal. In connection with these shipping and payment services, it is necessary to share certain Personally Identifiable Information with such providers. We require that these payment and shipping service providers not retain, share, store or use your personal data for any secondary purposes. You may access the privacy policies of these payment and shipping service providers at;
Braintree
FedEx
PayPal
At times, we partner with third parties to provide specific services, such as the mailing of our newsletters. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide the specific services. We require of those other third party service providers that they not use personal data except for the purpose of providing the specific service for which we have hired them.
INTERNATIONAL USERS
Please note that our website is hosted on servers in the United States of America. We do not ship our products outside of the United States of America. If you are a customer, user or visitor from a country outside the United States, you are deemed to consent to the transfer of your personal data you disclose and submit from your country of residence or from which you access the website to the United States of America.
OUR PARTNERS
From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. In such cases, we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
COOKIES
A cookie is a data file placed on a Device when it is used to visit the Site. Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. We may also use cookies in emails that you receive from us. We use cookies to collect information for record keeping purposes and to make it easier to navigate the Site. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the site and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the site easier for returning users by remembering a user’s login information. A persistent cookie stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available. We use cookies to improve the quality of our service when you visit our web site. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. We are certain our Service Providers may use cookies and collect information on our behalf. They are prohibited by our contract with them from sharing that information with anyone other than us. If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our web sites or other services may not work if you delete or disable cookies. We use Google Analytics on our web sites to collect usage data, to analyze how users use the web sites and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit Google Analytics Opt-out.
SECURITY
GourmetDash.com has implemented reasonable physical, electronic and procedural safeguards and security measures to protect personal data collected through our website. This includes compliance with related U.S. federal regulations and may include use of industry-standard Secure Socket Layer (SSL) encryption to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. And while your information is in our system, it is also kept under internationally recognized government level encryption. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.
UPDATING YOUR INFORMATION
At any time, you may review, update, correct, or change the personal data you have provided to us. You may also choose to no longer receive any communication from GourmetDash.com. You may use our website, through the Your Account pages, to change your information. Alternatively, you can e-mail us at Customer Service. To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information.
HOW LONG WE STORE YOUR INFORMATION
Unless we have deleted your information in accordance with your request pursuant to this Privacy Policy, we will retain your information for so long as your account is active or as needed to provide you any of the services. If you wish to cancel your account or request that we no longer use your information, please email us at Customer Service. However, we will retain and use your information to the extent necessary to comply with applicable laws, resolve disputes, or enforce our contractual rights.
QUESTIONS
If you have any questions about the privacy or security at our Web site, please contact us.